# Travila Platform

> Build applications with agents, integrations and shared platform capabilities. Guides and reference pages are organized by product line and capability. Check the availability and deployment prerequisites on each page.

Use the [API Reference](https://docs.travila.ai/api) for request and response formats, operation schemas, authentication headers and error contracts. The guides below explain complete application workflows.

[Start with the platform overview](https://docs.travila.ai/overview), keep the [glossary](https://docs.travila.ai/glossary) open for the terms the pages use, then use the account and credential supplied for your deployment and follow the [quickstart](https://docs.travila.ai/managed-agents/conversations/quickstart). Authentication, permissions, admission limits, free allowance and spend budgets are separate concerns. A retry header alone does not establish a public deduplication guarantee.

## Managed Agents

- [Managed Agents](https://docs.travila.ai/managed-agents)

### Conversations

- [Build a support conversation the user can return to](https://docs.travila.ai/managed-agents/conversations)
- [Keep a chat reply current while the user waits](https://docs.travila.ai/managed-agents/conversations/streaming)
- [Build a signed-in support chat that survives reconnects](https://docs.travila.ai/managed-agents/conversations/build-chat-assistant)
- [Configure a support conversation that stays predictable](https://docs.travila.ai/managed-agents/conversations/configuration)
- [Resume a long conversation with a compacted history](https://docs.travila.ai/managed-agents/conversations/context-management)
- [Get a customer’s reply and recover an interrupted send](https://docs.travila.ai/managed-agents/conversations/generation)
- [Complete your first support-chat turn](https://docs.travila.ai/managed-agents/conversations/quickstart)
- [Show one correct chat history as updates arrive](https://docs.travila.ai/managed-agents/conversations/streaming/payloads)
- [Restore a chat after the connection drops](https://docs.travila.ai/managed-agents/conversations/streaming/subscribing)
- [Explain the setting the customer is looking at](https://docs.travila.ai/managed-agents/conversations/client-context)
- [Summarize a customer’s uploaded report](https://docs.travila.ai/managed-agents/conversations/attachments)

### Delegation and approvals

- [Let a customer navigate your app through chat](https://docs.travila.ai/managed-agents/delegation-approvals/build-agent-with-tools)
- [Approve a tool action and finish the conversation](https://docs.travila.ai/managed-agents/delegation-approvals/using-tools)

### Memory and knowledge

- [Use remembered preferences in a returning user’s conversation](https://docs.travila.ai/managed-agents/memory-knowledge)

### Model controls

- [Choose models for a document or image assistant](https://docs.travila.ai/managed-agents/model-controls)
- [Recover when no model can serve the request](https://docs.travila.ai/managed-agents/model-controls/errors)
- [Build a research, bulk-summary or structured-summary flow](https://docs.travila.ai/managed-agents/model-controls/examples)
- [Route an image question to a capable model](https://docs.travila.ai/managed-agents/model-controls/filtering)
- [Turn a task description into a validated summary object](https://docs.travila.ai/managed-agents/model-controls/structured-output)
- [Add an optional reasoning panel to a chat reply](https://docs.travila.ai/managed-agents/model-controls/reasoning)

### Profiles and prompts

- [Build a reusable assistant profile](https://docs.travila.ai/managed-agents/profiles-prompts)
- [Reuse and update shared assistant instructions](https://docs.travila.ai/managed-agents/profiles-prompts/prompt-fragments)

### Voice, media and channels

- [Add a spoken conversation to your app (Preview)](https://docs.travila.ai/managed-agents/voice-media)

### Coding assistants

- [Fix a repository bug and review the change — upcoming](https://docs.travila.ai/managed-agents/coding-assistants)

### Computer use

- [Prepare and submit a partner registration — upcoming](https://docs.travila.ai/managed-agents/computer-use)

### Safety

- [Run a support assistant within its approved data and action policy — upcoming](https://docs.travila.ai/managed-agents/safety)

## Integrations

- [Integrations](https://docs.travila.ai/integrations)

### Tools and connections

- [Build an assistant that researches the web](https://docs.travila.ai/integrations/tools-connections)
- [Let your assistant answer questions about a customer’s calendar](https://docs.travila.ai/integrations/tools-connections/connected-apps)
- [Answer questions about a website using your own Firecrawl account](https://docs.travila.ai/integrations/tools-connections/custom-mcp-servers)

### Webhooks

- [Update your backend when an assistant finishes](https://docs.travila.ai/integrations/webhooks)
- [Recover a missing backend update](https://docs.travila.ai/integrations/webhooks/deliveries)
- [Receive a completed order summary in your backend](https://docs.travila.ai/integrations/webhooks/endpoints)

### Data providers

- [Build a food log and a holiday-aware date picker](https://docs.travila.ai/integrations/data-providers)

## Developer Experience

- [Developer Experience](https://docs.travila.ai/developer-experience)

### Documentation

- [Platform Features](https://docs.travila.ai/developer-experience/documentation/feature-catalog)
- [Feedback on Travila](https://docs.travila.ai/feedback)

### Local tooling

- [Work from your terminal — upcoming](https://docs.travila.ai/developer-experience/local-tooling)
- [Try a chat request in Postman](https://docs.travila.ai/developer-experience/local-tooling/development)
- [Check a chat integration before customers use it](https://docs.travila.ai/developer-experience/local-tooling/testing)

### Skills

- [Use focused guidance with your coding agent — upcoming](https://docs.travila.ai/developer-experience/skills)
- [Ask a coding agent to add chat to your application](https://docs.travila.ai/developer-experience/skills/build-with-ai)

### SDKs

- [Build an application with a Travila SDK — upcoming](https://docs.travila.ai/developer-experience/sdks)

## Core Platform

- [Core Platform](https://docs.travila.ai/core-platform)

### Workspaces and projects

- [Launch an application with your team — upcoming](https://docs.travila.ai/core-platform/workspaces-projects)

### Files and data

- [Build features with customer files](https://docs.travila.ai/core-platform/files-data)
- [Add file attachments to a support request](https://docs.travila.ai/core-platform/files-data/files)
- [Organize a customer’s project documents](https://docs.travila.ai/core-platform/files-data/folders)
- [Build a searchable document library](https://docs.travila.ai/core-platform/files-data/managing)

### Identity and access

- [Connect signed-in users to their conversations](https://docs.travila.ai/core-platform/identity-access/authentication)
- [Build an agent preferences screen](https://docs.travila.ai/core-platform/identity-access/end-users)
- [Control access with scopes](https://docs.travila.ai/core-platform/identity-access/scopes-permissions)

### Notifications

- [Reach users on every channel](https://docs.travila.ai/core-platform/notifications)
- [Welcome a new user with an in-app message](https://docs.travila.ai/core-platform/notifications/administration)
- [Build an in-app inbox](https://docs.travila.ai/core-platform/notifications/inbox)
- [Manage notification preferences](https://docs.travila.ai/core-platform/notifications/preferences)
- [Keep push notifications attached to the signed-in user](https://docs.travila.ai/core-platform/notifications/push)
- [Send notifications](https://docs.travila.ai/core-platform/notifications/sending)
- [Broadcast with topics](https://docs.travila.ai/core-platform/notifications/topics)

### Scheduling

- [Run work on a schedule](https://docs.travila.ai/core-platform/scheduling)
- [Automate recurring agent work](https://docs.travila.ai/core-platform/scheduling/build-scheduled-agents)
- [Create a scheduled job](https://docs.travila.ai/core-platform/scheduling/creating)
- [Monitor executions and retries](https://docs.travila.ai/core-platform/scheduling/execution)
- [Manage jobs](https://docs.travila.ai/core-platform/scheduling/managing)
- [Verify a callback came from Travila](https://docs.travila.ai/core-platform/scheduling/verifying)

### Secrets

- [Connect a private tool without putting its credential in prompts](https://docs.travila.ai/core-platform/secrets)

### Console administration

- [Administer your account in the console — upcoming](https://docs.travila.ai/core-platform/console-administration)

### Billing and spend

- [Understand usage, allowances and payments — upcoming](https://docs.travila.ai/core-platform/billing-spend)

### Governance and privacy

- [Request privacy actions and governance evidence — upcoming](https://docs.travila.ai/core-platform/governance-privacy)

## Insights

- [Insights](https://docs.travila.ai/insights)

### Evaluation

- [Measure and improve quality](https://docs.travila.ai/insights/evaluation)
- [Replay datasets and runs](https://docs.travila.ai/insights/evaluation/datasets-and-runs)
- [Collect message feedback](https://docs.travila.ai/insights/evaluation/message-feedback)
- [Find out why a customer’s reply was slow](https://docs.travila.ai/insights/evaluation/reading)
- [Review and score turns](https://docs.travila.ai/insights/evaluation/review)

### Usage and cost

- [Interpret usage, cost and diagnostics](https://docs.travila.ai/insights/usage-cost)

### Alerts

- [Understand alerts and delivery — upcoming](https://docs.travila.ai/insights/alerts)

## Workflows

- [Workflows — upcoming](https://docs.travila.ai/workflows)

### Agent coordination

- [Draft, approve and save a customer document — upcoming](https://docs.travila.ai/workflows/agent-coordination)

### Process management

- [Review a customer case through evidence and human decisions — upcoming](https://docs.travila.ai/workflows/process-management)

## Travila for Platforms

- [Travila for Platforms — upcoming](https://docs.travila.ai/platforms)

### Customer management

- [Run a support application for multiple companies — upcoming](https://docs.travila.ai/platforms/customer-management)

## Travila for Enterprise

- [Travila for Enterprise — upcoming](https://docs.travila.ai/enterprise)

### Commercial agreements and invoicing

- [Commercial agreements and invoicing — upcoming](https://docs.travila.ai/enterprise/commercial-agreements)

### Assurance and support

- [Assurance and support — upcoming](https://docs.travila.ai/enterprise/assurance-support)

### Deployment and operations

- [Deployment and operations — upcoming](https://docs.travila.ai/enterprise/deployment-operations)

## API Reference

- [Authentication headers, identity configuration and errors (curated reference)](https://docs.travila.ai/api/authentication)

- [API Overview](https://docs.travila.ai/api): Base URL, request format, authentication headers, retry qualification, and the full service index
- [LLM APIs](https://docs.travila.ai/api/conversations): 34 endpoints — threads, messages, message feedback, generation, MCP tool execution, memories
- [Storage APIs](https://docs.travila.ai/api/storage): 15 endpoints — file upload/download, folders, metadata, pre-signed URLs, quota
- [End User APIs](https://docs.travila.ai/api/end-users): 5 endpoints — end-user profile self-service: location, locale, default generation config, metadata
- [Notification APIs](https://docs.travila.ai/api/notifications): 48 endpoints — subscribers, topics, triggers, workflows, providers, delivery status, change promotion
- [Scheduler APIs](https://docs.travila.ai/api/scheduled-jobs): 10 endpoints — create, get, list, update, pause, resume, and delete jobs (individually, per-project, and per-owner), plus list executions
- [Webhook APIs](https://docs.travila.ai/api/webhooks): 9 endpoints — webhook endpoints, subscriptions, delivery history, and retries
- [Agent Profile APIs](https://docs.travila.ai/api/agent-profiles): 14 endpoints — agent profiles (create, version, delete), shared prompt fragments, prompt-library import
- [Custom MCP Server APIs](https://docs.travila.ai/api/mcp-servers): 6 endpoints — register, read, update and delete your own HTTP MCP servers, and test a server's connection
- [Project Secret APIs](https://docs.travila.ai/api/secrets): 4 endpoints — write-only project credentials: put, get metadata, list and delete; no endpoint returns a value
- [Third-Party Integrations APIs](https://docs.travila.ai/api/connected-apps): 8 endpoints — connectable-app catalog, Connect links for authorizing an app, the caller's connected accounts, an authenticated proxy to a connected app's own API, disconnect and whole-user offboarding
- [Eval APIs](https://docs.travila.ai/api/evals): 28 endpoints — traces, observations and sessions, reviewer scores and score configs, comments, evaluation datasets and dataset runs, annotation queues
- [Event catalog](https://docs.travila.ai/api/events): Webhook event types, delivery envelope and signatures, and conversation-update availability

Total: 181 endpoints across 11 APIs.

## Tooling

- [Postman Collection](https://docs.travila.ai/postman/travila-platform.postman_collection.json): 181 request scaffolds across 11 APIs. Replace placeholders, select valid enum values and optional fields, and check the guide before sending.
- [Postman Environment](https://docs.travila.ai/postman/travila-platform.postman_environment.json): baseUrl, apiKey, jwt and onBehalfOf; use credentials appropriate to your deployment and caller.
- [llms-full.txt](https://docs.travila.ai/llms-full.txt): Handwritten Markdown guides in one text file. Curated and generated API reference pages and OpenAPI schemas remain separate linked sources.

- [Documentation section manifest](https://docs.travila.ai/documentation-manifest.json): Stable document and section IDs, revisions, availability context and product-requirement references.