Travila Acceptable Use Policy
Section ID: DOC-PRICING-agreement-travila.aup.standard#travila-acceptable-use-policy
Version 2026.10.1 · Effective 2026-10-22
Attaches to: Master Services Agreement travila.msa.standard v2026.10.1
Defaults
Section ID: DOC-PRICING-agreement-travila.aup.standard#defaults
| Term | Value |
|---|---|
| Taxes | Fees exclusive of taxes |
| Price change notice | 0 days |
| Refunds | Non-refundable |
| Dispute window | 0 days |
| Late interest per month | 0.0% |
| Cure period | 0 days |
| Suspension | Read-only |
| Renewal | Auto-renew |
| Third-party prices | pass through at the provider's price |
Scope and acceptance
Section ID: DOC-PRICING-agreement-travila.aup.standard#scope-and-acceptance
Effective 2026-10-22 for new orders accepted by the customer and the Travila contracting provider identified in the order. The order identifies the legal parties, service start, governing law and dispute forum, selected Plan, rate-card revision and any applicable addenda. Publishing these terms is an offer; it does not by itself establish customer acceptance, amend an existing agreement, start a subscription or authorize a charge. Existing customers remain governed by their accepted terms unless changed in accordance with them.
Permitted use
Section ID: DOC-PRICING-agreement-travila.aup.standard#permitted-use
Use the service within the accepted scope and applicable law. Maintain rights to submitted content and authorization for connected accounts and tools. Protect credentials, apply least privilege, and review AI output before consequential use.
Prohibited conduct
Section ID: DOC-PRICING-agreement-travila.aup.standard#prohibited-conduct
Do not distribute malware, exploit systems without permission, evade access or spending controls, send unlawful spam, infringe third-party rights, or facilitate fraud, exploitation or illegal activity. Do not submit restricted or highly sensitive data unless the order and required safeguards expressly permit it. Authorized security testing requires an agreed scope.
Enforcement
Section ID: DOC-PRICING-agreement-travila.aup.standard#enforcement
Investigate credible reports and use proportionate restrictions. Give notice and a chance to cure where practical; urgent harm or legal obligations may require immediate restriction. Provide a route to challenge mistakes. The service must not imply a certified safety, healthcare or emergency-response capability that has not been qualified.
Document ID: DOC-PRICING-agreement-travila.aup.standard